This web site is operated by Benevity, Inc. ("Benevity" ), a software company that together with its affiliates and third party aggregating charity foundations (“us”, “we”) provides employee and consumer giving applications, donation processing software and related applications (the "Benevity Platform") along with additional products. Protecting the privacy and confidentiality of your personal information is a fundamental principle in the relationship that we have with users, corporate clients and corporate sponsors of the Benevity Platform.
“Personal information” means information about an identifiable individual who can be directly or indirectly identified, which does not include information of an aggregate or anonymous nature where a specific individual or individuals cannot be identified.
We use "cookies" to enable you to sign in to our Services and to help personalize your online experience. A cookie is a small text file that is placed on your hard drive. Cookies can either be permanent (i.e., they remain on your computer until you delete them) or temporary (i.e., they last only until you close your browser). Cookies do not collect personal information. They do collect information that includes the date and time of your visit, your registration information, session identification number and your navigational history and preferences.
Cookies offer many conveniences. They allow us to identify registered users when they return to the relevant Benevity Site so that they can retrieve previous information and interact with the site more efficiently. Cookies also facilitate the use of analytics tools to monitor your navigational history.
You have the ability to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, you may not be able to sign in or use other interactive features of your Benevity Site and Services that depend on cookies. Our Benevity Sites and Services use Google Analytics, a service which transmits website traffic data to Google servers. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
In addition to cookies, we may use other technologies, including single-pixel gifs (also known as web beacons) on Benevity Sites and in e-mail messages or newsletters. These tiny electronic images assist us in determining how many users have visited certain pages or opened messages or newsletters. Wey do not currently use these images or beacons to collect personal information, and we will tell you by way of amendment of this policy if we do.
By using a Benevity Site, or the Services, you consent to the collection, use and disclosure of your personal information in accordance with this policy. The terms of this policy apply to all personal information collected by us on any Benevity Site. We have created this policy pursuant to the Personal Information Protection and Electronic Documents Act (Canada) and other applicable law. Your home jurisdiction may have privacy laws that are more or less protective than Canadian legislation. (See information for European Economic Area individuals below.).
Note: Benevity Sites may be accessed via or contain links to other Web sites or applications, such as your employer’s intranet, a charity’s web site, informational links that are embedded within content, and the like. We are not responsible for the information practices or the content of such other Web sites or providers and encourage you to review the privacy statements of such other Web sites or application providers to understand their information practices.
Consent to Collection of Personal Information
The personal information provided by our corporate clients to initiate workplace programs is to establish the employee’s eligibility and log-in credentials, to implement payroll giving, if applicable, and provide reporting to our clients based on office location and business units.
Use of Your Personal Information
Where applicable based upon your usage of a particular Benevity Site, we may collect and use your personal information to:
- create and manage your user account;
- process and report upon your donation, volunteering, charitable gift card, prosocial activities or other transactions;
- provide client service and related assistance to you or the corporate client of the Benevity Site;
- perform research and analysis aimed at improving the Services, the Benevity Platform and the philanthropic landscape;
- display or provide content that is created by you or customized to your interests and preferences;
- to operate interactive areas of the relevant Benevity Site;
- if you are a contributor to any of the third party donor advised foundations that form part of the Benevity Platform, to facilitate your donation transactions and to prepare tax information slips or other acknowledgments;
- to interact with our client corporation that has licensed the Site for its employees and other users;
- if you are a contributor to a news or information forum feature or a user-generated or team fundraising or volunteering event within one of the Benevity Sites, to identify your uploaded content as your content;
- to communicate with you about your donation and volunteering transactions, your use of the Services, and new products and services; and
- to carry out other purposes which are disclosed to you and to which you consent, or are permitted or required by applicable law.
We may send you transaction-related communications such as welcome letters, reminders, donation confirmations, thank-you letters, impact statements and the like. We may also send you surveys or marketing communications to inform you of new products or services or other information or offers that may be of interest to you. If you do not wish to receive surveys or marketing communications, you may opt-out by following the “unsubscribe” instructions included within each email communication. Please note that if you choose not to receive marketing or survey communications, you will continue to receive transactional and account communications (e.g. confirmation emails, account balance statements, etc.). For Canadian citizens, in accordance with Canada’s Anti-Spam Legislation, (or in certain other countries as applicable) if you wish to receive communications from us, you have the right to opt-in at the time of signing up for Services.
We use personal information to provide the Services to you, enhance the operation of the relevant Benevity Site, improve our marketing and promotional efforts, improve our product and service offerings, and to tailor your experience with charities and other third parties. For example, if you send our client services group an email we may use your comments and feedback to tell others about our Services, and may post your comment in our marketing materials or on a Benevity Site. If your comments contain personal information such as your name, we will obtain consent from you to post your name along with your comment prior to posting your comment for public view.
We utilize third-party service providers, to manage credit card processing. Neither Benevity, its affiliates, nor the foundations receive or hold your credit card information. These service providers are not permitted to store, retain or use such information except for the purpose of credit card processing of donations, charitable gift cards or other purchases authorized by you through a Benevity Site. Details of their respective privacy and information practices are accessible through their respective merchant platforms that may be accessed via or integrated with a Benevity Site.
Our Platform is designed to facilitate efficient employer and corporate matching programs and is not intended for the processing of “sensitive information” as defined in various jurisdictions including personal health, financial or confidential personal information.
Correcting and Updating Your Personal Information
Users participating in relevant workplace programs may update or change their registration information by editing their user or organization record on the relevant Benevity Site. To update a user profile, please login to the relevant Benevity Site with your username and password and click on your name in the header or “User Profile” in the footer. Once in the user profile, edit by clicking on “Tax Receipt Information” to update any of your personal information. To discontinue your account, please contact your employer in the case of a Spark Site, the corporate host of any other Benevity Site, or email firstname.lastname@example.org. Any user may request to access or correct their personal information by contacting us at email@example.com. We will respond to requests to access, change, or delete such information within 30 days and may be under an obligation to share such request with the corporate host of the Benevity Site.
Retention and Destruction/Anonymization of Personal Information
We retain personal information we collect from you in accordance with applicable law and where we have an ongoing legitimate business need to do so (for example, to provide you with a service you or your employer have requested or to comply with applicable legal, tax or accounting requirements). Canadian law allows us, for legal or business purposes, to retain personal information for as long as is reasonable (typically seven years from the deactivation of a user account). Upon expiry of an appropriate retention period, bearing in mind reasonable legal and business requirements, personal information will either be destroyed in a secure manner or made anonymous.
Personal Information Preferences
In addition to you controlling the marketing and survey information that may be sent to you as described previously in this Policy, we offer users who provide contact or other personal information a means to choose how we use the information you provide. You may manage your receipt of non-transactional communications and whether we share your contact information and donation data with the charities or other entities to which you donate your time or money by selecting or unselecting the appropriate box in your user profile or the donation forms that are part of the relevant Benevity Site. Additionally, you may send a request specifying your communications preferences to firstname.lastname@example.org.
Rights of European Economic Area individuals
In addition, if you are a resident of the EEA, you have the following data protection rights:
a) If you wish to access, correct, update or request deletion, in the form of anonymization, of your personal information, you can do so at any time by contacting us using the contact details provided below;
b) You can also object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights by contacting us using the contact details below;
c) Where in the case of a workplace program, we derive the custody or control of the personal information through our corporate client , the client will be the controller and all requests for access to personal information should be forwarded through such controller to us;
d) Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent;
e) You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
f) We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
Our legal basis for collecting and using the personal information provided by our clients to initiate workplace programs is a legitimate interests basis. Any information provided by any user in any other context is on a consent basis, or to perform a contract with you.
International Data transfers
Personal information collected by us may be stored and processed in Canada, the United States or any other country in which we or our agents maintain facilities, and by providing us with your personal information and using any of the Benevity Sites or Services, you consent to any such transfer of information outside of your country (if however, you are using the Benevity Sites as an employee pursuant to a workplace program, Benevity should be considered a ‘data processor’ under applicable privacy laws, and your employer is the ‘data controller’ who has provided such consent). As a result, this personal information may be subject to access requests from the corporate employer, governments, courts, or law enforcement officials in those jurisdictions according to laws in those jurisdictions. Subject to applicable laws in such other jurisdictions, we will ensure that appropriate protections are in place regarding all personal information.
For EAA data subjects, note that Canada has been deemed “adequate” by the EU Commission. Data is accessible in the United States by our affiliate and data is stored in United States with our data hosting service provider, both which are Privacy Shield – certified.
As a service provider to US Privacy Shield-certified clients, Benevity adheres to all Privacy Shield principles.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, in addition to your data protection authority, you may also contact our U.S. based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Whether you’re a new or loyal user of our Services, a charity, or another user of a Benevity Site, we’d like to stay connected and want to hear from you! We are constantly striving to improve the Services and Make Goodness Better. Let us know if you have any ideas, suggestions or issues.
Benevity, Inc. 700,
611 Meredith Road NE
Calgary, AB T2E 2W5
Last Revision: May 2018